cbcThe Saint Lucia Hotel and Tourism Association Inc. has been in dialogue with the Saint Lucia Bureau of Standards regarding the implementation of private sector standards in an effort to bring the industry up to par with national and international regulations.  

The Saint Lucia Bureau of Standards was established as a statutory body under the Standards Act No. 14 of 1990, and commenced operations on 01 April 1991. The affairs of SLBS are governed by a broad based Standards Council, which sets the policy direction of the institution. This Council is accountable to the Minister with responsibility for Standards Matters (that is, the Minister of Commerce).

The Standards Act provides for the preparation and promotion of standards in relation to goods, services, processes and practices used and produced locally. The Act gives SLBS the responsibility to develop and promote standards for products and services for the protection of the health and safety of consumers and the environment, as well as for industrial development, in order to promote the enhancement of the economy of Saint Lucia. For more information regarding Saint Lucia Bureau of Standards, CLICK HERE

More Industry Standards & Training Support Tools

Industry Standards – Bar Back – A compilation of job description, hints and standard practices for specific positions (Bar Back) within the hotel

Industry Standards – Bartender – A compilation of job descriptions, hints and standard practices for specific positions (Bartender) within the hotel

Industry Standards – Bus Person – A compilation of job descriptions, hints and standard practices for specific positions (Bus Person) within the hotel

Industry Standards – Cashier – A compilation of job descriptions, hints and standard practices for specific positions (Cashier) within the hotel

Industry Standards – Food and Beverage Captain – A compilation of job descriptions, hints and standard practices for specific positions (Captain) within the hotel

Industry Standards – Servi Bar Attendant – A compilation of job descriptions, hints and standard practices for specific positions (Bar Attendant) within the hotel

Industry Standards – Servi Bar Supervisor – A compilation of job descriptions, hints and standard practices for specific positions (Bar Supervisor) within the hotel

50 Most Asked Interview Questions – A interview process guide to assist both the employer and potential employee.

Best Personal Branding Tips – Tips that can be used to motivate employees to be remembered and remarkable

Business Plan Template – Template that can be used by hotels to create a business plan

Customer Service Workbook – Workbook designed to aid in improving the quality and delivery of customer service

Food Checklist for Hotels – Food tracking form

Hospitality Assured 10 Key Steps – Customer Satisfaction Accreditation Process

Sanitation and Safety Guidelines for Food & Beverage Department – Guidelines for employees that handle food.